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Home > Ask the Bargain Shopper / Ask the Expert - Free Advice > Consumer Protection > Consumer Protection Legislation & Offices

Primary Sites:
Amazon SafeHarbor reporting procedures *
Amazon.com is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. You can also contact Amazon.com directly about its Safe Harbor program. [More]

Anti-spam laws junk, observers say *
Won't do anything to fix problem, many contend [More]

Busy U.S. shoppers should check price scanner receipts for errors *
American holiday shoppers need to check their receipts, check them twice. They need to find out if the price scanner has been naughty or nice. [More]

CIRA phishing Security Advisory *
Phishing and spoof reminder for Canadians and holders of dot-ca domains from CIRA. [More]

Consumer problems with Capital One (Garber commentary) *
Forget this "hands in your pocket" business; it's a catchy tune, all right, but scams, problems, controversy, harassment and outright fraud are the hallmarks of Capital One's approach to consumer finance. It's a BOMB!
star ratings [More]

Faulty consumer item *
My sister hurt herself from using an umbrella with a fibreglass shaft. She has fibreglass slivers all over her palm and fingers. As a consumer, what can she do? [More]

February is Fraud Prevention Month *
Time to put a stop to online scams, spoofs, phishing and fraud, [More]

Firm fined $2-million (U.S.) in anti-spam case *
A company accused of sending unsolicited bulk e-mail was fined $2-million (U.S.) by a U.S. judge Friday, the first such ruling under California's anti-spam law. [More]

High-tech to aid in catching child-pornsters *
The high-tech law-enforcement heroics of TV shows like CSI may soon be helping police forces across Canada in their struggle against child pornography. [More]

Long-shot suit charges RIAA with extortion, racketeering *
It's probably not the first time that record company executives have been likened to Al Capone, but this time a judge might have to agree or disagree. [More]

Online Consumer Watchdog *
Naturally, it's in the best interest of the B2B (business to business) and B2C (business to consumer) community to self-regulate before some incompetent multi-govenmental task force is set up to botch things up, and that's why this support service has come to be. [More]

Preventing Identity Theft *
There are thieves on the Internet who will try to steal your sensitive information. Don't make it easy for them. [More]

Spam bill likely a scofflaw *
The United States is a couple of weeks away from getting a federal antispam law. [More]

Stopping spam at the source *
New anti-spam technology standards are on the way that promise to hit spammers where it hurts the most — their wallets. [More]

Tech Tips and Tricks: What is Phishing? *
Phishing involves the use of e-mail messages that appear to come from your bank or another trusted business, but are actually from impostors. [More]

Telus abuse (of its own customers) continues, unabated *
“Telus abuse” is aptly named, only what they don’t tell you is that you, the customer will be the party subject to the “abuse”. . . It's a BOMB!
star ratings [More]

The BBB's Wise Consumer newsletter *
The Better Business Bureau provides an excellent newsletter to help warn consumers of shady deals and rip-offs -- including one scam pretending to be from the BBB! [More]

U.S. Department of Commerce SafeHarbor Site *
The U.S. Government maintains a site that sets out all the rules for internet privacy and safe surfing. It's written in legalese, but you can get the idea. . . [More]

U.S. House of Representatives approves ‘do-not-call' legislation *
U.S. House of Representatives approved legislation Thursday aimed at ensuring a national “do-not-call” list goes into effect as scheduled next week so consumers can block many unwanted telemarketing sales pitches. [More]

U.S. Senate wants to can spam *
The U.S. Senate agreed Wednesday to impose tough new limits on the irritating but lucrative business of e-mailing unwanted sales pitches to millions of people in the United States. Internet users have complained about mailboxes clogged with offers for prescription drugs, cheap loans, herbal remedies and pornography. [More]

U.S. spam bill hits a snag *
The U.S. Senate approved slight changes Tuesday to legislation aimed at reducing unwanted commercial e-mails, so the House will have to vote again next month before the bill can be sent to the White House. [More]

Yes, but who's monitoring the MONITORS? *
The world of consumers is increasingly being invaded by monitoring devices -- can implants in humans be far behind? [More]

Secondary Sites:
Ask the Expert: Paid for goods never delivered *
What happens when you buy something online, and pay for it, but never receive it? [More]

Easy steps to help you shop safely online *
Using the web for holiday shopping? Your friends at evalu8.org provide these tips to help you with a safe -- and simple -- shopping experience. . . [More]

FTC sues Web sites in Internet scam *
The U.S. Federal Trade Commission is suing an Internet operation that allegedly fleeced consumers by using the agency's own national do-not-call registry as bait. [More]

Poll shows huge support for GMO labelling *
An overwhelming majority of Canadians thinks that the government has provided insufficient information about genetically modified organisms (GMO) in food and believes that all foods containing GMOs should be labelled as such. [More]

Spam, telemarketing prompt backlash *
A wave of proposed anti-spam laws and the runaway success of a new U.S. system to block telemarketing pitches are the latest signs of a growing backlash against the communications explosion of the past decade. [More]