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by Anne Garber
For the first time since data have been collected on the subject, said the study, Canadians between the age of 18 and 34 are spending more time on the Internet than any other media. According to Ipsos-Reid, young Canadians spend on average 14.7 hours a week on the net, 11.7 hours a week listening to the radio, slightly less time -- 11.6 hours -- in front of the TV and 2.5 hours reading the newspaper. The 18-to-34 crowd, which is considered to have the largest disposable income, is major target for advertisers. "This change in media consumption has significant implications for advertisers and marketers," said Catherine Rogers, a senior research manager with Ipsos-Reid. "Any advertiser looking at this demographic should be reevaluating their marketing strategies, if they haven't already." Of course, the real trick is to be FOUND on the net, not to just appear there. And that's exactly where you have to avoid the Big Fat Liars who unfortunately overpopulate internet advertising sales these days. You can go to a reputable advertising, marketing or public relations firm, and believe me, that is money well spent. How to tell they are reputable? Well, you can check out their current client list and randomly call a few of the clients and ask how they like the results they get with the firm you are considering.
We recently dealt with an unhappy client who came to us to repair unfinished and incomplete writing tasks performed by another freelance writer. We didn't know this writer -- and in fact had not previously even heard of her -- so we checked out her résumé ourselves (maybe we felt a little rivalry, who knows?). The upshot of it was that though her résumé was really quite impressive, it turns out she only performed one task or project for each client. She was not a "finisher," and was never hired a second time by anybody! The moral of this tale: Repeat business is a good indicator that you're dealing with a pro. Search engines are everything in the Be-Seen-Online game. If you're not ranked in the search engines, you just aren't seen. End of story. So sad, too bad.
That's why we tell those small businesses what we'll tell you: Internet advertising can be a great deal for those who understand how the game is played, and where the real potential buyers are hiding. The cardinal rule is "Know your target market" -- or know your demographics. The next thing is to find out what kind of page-views a website is really attracting. To do that, visit www.alexa.com and simply type in the name of the website you're checking out.
No one can afford to be "bleeding red ink", and of course in a small business, watching your pennies just goes with the territory. So when someone soliciting advertising from you says their website gets "3 million page views a week," don't assume they are telling you the gospel truth. Go to Alexa and see where they rank. And just a hint: Number One? Yahoo, remember? They get in excess of 30 million PVs a day, and it definitely falls off from there, steeply.
Do you know a website called the Onion? It's a delightfully satirical online newspaper. Kind of like Jon Stewart if he only did news online, and only changed his content once a week. Which is still pretty special. Anyway, the Onion currently ranks at number 2699. That means there are 2698 websites AHEAD of them in the queue to number one. By a very rough calculation, it looks to me as though the Onion gets about three million page views a week. So don't go believing that those local websites are getting that kind of traffic. I just went and checked one of those Big Fat Liar sites, and found their number is 309,522. That would mean their page views are about one-third of ours. And already TOLD you that we only get half-a-mill per month, so THEY must be getting, well, about a third of that. Three million, indeed. And no, I'm not going to tell you their name. Suffice it to say that when you use "Vancouver Restaurant Reviews" (as just one possible set of keywords) on Google, evalu8.org comes up in the first few results on the first page, and these other guys are buried at the bottom of the fourth page of results.
Now, the next important thing you need to check is how many clicks each unique visitor (on average) makes when he or she visits a site. If it's around one click per person, that's WAY too low! It means the visitor immediate discovered that the site was not to his or her liking and *CLICK* -- away they went. As well, you should check how many sites link back to the one you're checking out, how random visitors have "rated" the site for Alexa.com, and when you, yourself visit the site, check out the Look-and-Feel of the site, how it navigates, whether the design looks clean and fresh, and whether words and syntax look literate and professional. With a few of these safeguards in place, you'll feel satisfied to spend your advertising funds, knowing that you're truly getting the best deal for your dollars.
Read evalu8.org's other Ask the Bargain Shopper columns.
evalu8.org Media Inc. © worldwide 2005, Anne Garber
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